(07 Sep 2016, 6:17 pm)Tom wrote Talking of Facebook was just looking through GNEs facebook page and the customer service is shocking. Some posts ignored I've seen and this reply made me laugh!
''Hi - I am sorry you feel this way, I actually was on this bus as I get on the stop after this and it was right on time, this service is one of the most punctual services we run as I get this daily for work.'' Surely this isn't a reply you would expect from them?
Well, if what the customer service agent is factually correct, fair enough.