(15 Sep 2016, 2:06 pm)Adrian wrote How did they approach it? Did they give you any kind of introduction?

Or even a pen to complete it?

Not all of the pages attached for some reason.
There are a few more photos outstanding.

Two women representatives with one observing and another floating around the vehicle in question.
Approached each passenger and introduced herself, explaining the reasons why the survey was being carried out.
Asked if passengers wished to take part, offering a hard-copy and free post envelope (but no pen) or for the survey to be sent out via email.