(30 Oct 2016, 8:59 pm)Andreos1 wrote To repeat what I said earlier.


My perception of GNE Customer Services is based on previous experiences.
If they're unwilling to resolve or respond to far more serious issues and complaints than dodgy wifi, with 'accuracy', then I have zero faith in them dealing with this.

Not to be too off topic, but I entirely agree, I've made my thoughts on the poor social media management numerous times but Customers Services seem to be unempowered to fix anything. A shrug and empty apologies. If they were a shop or bank, I'd simply not use them purely on their service.