Stuart Smith > Go North East
I'm sick of having to wait for the number 4. Every day since you launched it the service has been running in 3's.
Today I waited 40 minutes for one, where 4
buses pulled in to Heworth all at the same time.
Despite this waiting time, not a single one left until 10 minutes later, and guess what... 3 of them all left IN SERVICE at the same time.
Before you blame the roadworks, why don't you do something about it? You can easily avoid it by diverting through Leam Lane or Whitemare Pool.
Its ongoing for many more weeks yet you are just letting the service slip to an unacceptable level. Every single day, at any time I want to travel there is always a huge wait for the bus, usually half a hour.
(On an unrelated note, can you please review your zone boundaries? The red and purple zones join at Whitemare Pool. No bus stops there anymore. Could you move the boundary over to the nearest active bus stop, in Wardley? People going from Wardley across to South Shields, Boldon, Sunderland etc are having to pay for a 2 zone ticket because of the
boundary being somewhere that no bus goes
anymore)
5 hours ago Like · Comment
He could have got the A-Line bus instead with his mate!