http://www.bbc.co.uk/news/uk-40083778

What's everyone's view on Alex Cruz? I personally hope he is forced out of BA ops and back to Vueling/Level as I feel he has destroyed the morale of the airline with mixed fleet strikes and having to pay for food - something that may seem trivial but if I'm paying the premium to fly from LCY and fares that are still as much as they were two years ago from LHR, I expect a decent service. I have noted service and customer care levels plummet over the past 2 years of flying British Airways and morale amongst cabin staff seems low. I'm not impressed with him and hope he is forced to leave. Let's see what happens.