RE: Go North East - Latest
Another GNE cock up. Nexus livery Solo 625 on 14.30 27X from Newcastle was stopped at Heworth allegedly because they needed that vehicle for a different route. The replacement MPD took so long to arrive that the passengers were kicked off, several having to pay again to travel on the non-GNE 515, and the un-identified MPD omitted the loop to Hebburn and returned to Newcastle. Yet again the convenience of the operator takes precedence over the needs of the passengers and GNE are giving more strength to the ITA proposals for the Quality Contract, which would presumably impose fines for such incompetence. Perhaps there should be compensation for delays as on the railways - I've just received £32 of vouchers from Northern Rail for a cancelled train.