(23 Nov 2013, 3:00 pm)andreos1 wrote They need a bus that copes with demand when it gets busy and doesn't cost the earth in fuel when running around with lots of spare seats.
Or, find out where everyone getting on the 21's start their journey from initially/end it on a night (cos 99.99% of them don't live on Chester, Birtley or Low Fell High Streets) and see if there is a demand to run the service elsewhere or another one in addition to the 21.
It is all well and good having a 21 every few minutes, but if an alternative is looked at - even at peaks, then it may benefit everyone.
It is the same with the x1.
With the numbers getting on/off at the Galleries, I wonder if there would be justification to find out where in Washington they come from and if viable, stick another Newcastle service on - but run it via the villages showing the highest trends in travelling into Newcastle.
GNE already can track customers who uses the keycard, GNE can track the person when there board the bus and also when the passenger boards then next bus on their journey etc....