(23 Nov 2013, 3:46 pm)andreos1 wrote Yeah they do, but do all customers have a Key Card?
Do all drivers record paper tickets on the machine?
Even if every single passenger had a key card, there is a difference between collecting the data and also analysing it to ensure passengers are adequetly catered for.
Tesco identify trends well with their clubcard - bus operators need to up their game though.
Having 10 buses an hour through the Galleries from Newcastle doesn't help the people having to change buses, pay extra or walk the final few miles home.
Just as an example, but if 60 people an hour (10 per bus and probably a realistic figure) transfer between an x1 and 4 at the Galleries with 90% of them getting on/off between Glebe and Fatfield, is there an argument to say there should be a bus between Fatfield and Newcastle?
Going off those figures, the demand is there for that extra bus and (getting back to the main point raised earlier) it would ease pressure on the x1 too.
I would love to know why GNE decided to reduce the services along Durham Road between Low Fell and Newcastle.
25 years ago, there was a more frequent service, ultimately serving a range of places - yet they cancelled them all, pushing everyone onto a 21 and now they struggle to cope with loads during peak times.
Because GNE wanted to streamline there bus services as their did in other areas of the north east, putting profits before passengers again.
off genda but revelant on this message:
If the QCS doesn't go ahead then the bus services would be getting worse years to come as more and more commercial bus services are not making enough profits for the bus companies and their shareholders, and the councils cant keep securing bus services because the bus company decided its not commercial for them and its the passengers that are being left out without a bus service on evenings etc...