(23 Nov 2013, 4:16 pm)cbma06 wrote Because GNE wanted to streamline there bus services as their did in other areas of the north east, putting profits before passengers again.
off genda but revelant on this message:
If the QCS doesn't go ahead then the bus services would be getting worse years to come as more and more commercial bus services are not making enough profits for the bus companies and their shareholders, and the councils cant keep securing bus services because the bus company decided its not commercial for them and its the passengers that are being left out without a bus service on evenings etc...
No matter how much wi-fi is thrown at us or how frequent services are in some areas - people want a bus that goes from a-b cheaply.
Not a-c and then to b and costing a fortune for the privalege.
Operators analysing journey patterns by looking at data on the small percentage of key cards in use, AFTER services were streamlined whilst chasing profits and appeasing shareholders, is not the best way to run a business.
Customers will become more unhappy than they already are, even if they apparently 'love' GNE.