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Go North East: Latest News & Discussion - January 2018

Go North East: Latest News & Discussion - January 2018

RE: Go North East: Latest News & Discussion - January 2018
(28 Jan 2018, 6:31 pm)Jamie M wrote It looks stylish and much bolder. You can see what bus you're going to get on, no pointless via-point clutter that very few people can read. This may be me being naive, but who gets on a bus without knowing where it's heading? Half the time the older folks or less-abled can't even read the display and ask the driver anyway. The number of folk who do not have internet access, are afraid to speak to drivers and have no idea how to get somewhere by bus is probably very small. Nexus and whatnot also give good advice of how to get around. Yes, it needs to be easy to find - but I'd gather a huge percentage find it extremely easy to find the right bus.

Yes - agree with this.

The timetables at the bus stops themselves have the via points listed on them, so passengers don't need to have access to the internet to be able to see where a bus goes on its way to the main destination. 

It reminds me of when I was waiting to board the 16 to Durham a couple of years ago. The person in front of me wanted to go to Annfield Plain. The driver informed her that the bus didn't go to Annfield Plain (nothing else accompanied that which wasn't massively helpful) and they responded 'well it says Annfield Plain on the front'. This surely demonstrates that the outgoing style had the ability to cause confusion just as much as the incoming one?

Regardless of what the destinations look like, it is impossible to please everyone.

RE: Go North East: Latest News & Discussion - January 2018