A lot of the incidents may not actually be due to the reliability of the vehicle type - the posts are often quite vague - but a recent example would be a woman entering labour whilst on-board the X10 service. As quickly as possible, a plan was devised to notify passengers in Newcastle and transport them across to Gateshead, where a spare bus and Leading Driver took over the duty towards Middlesbrough. This is only possible thanks to Go North East's Service Delivery Centre, who work around the clock to try and minimise disruption customers face (something which the likes of Arriva North East do not)

6048 replaced it question would it by hard to add in Dalton Park to the old system of next stop announcements because I think it's the only stop not on the old system