(28 Nov 2013, 7:30 pm)citaro5284 wrote Currently on a train from Scotland back to Newcastle and there is not one piece of hot food on the train and there is a problem with the heating and everyone is sitting with their coats on.....not what I would class a good service by any stretch of the imagination.
I have never been on a Virgin train when they have 'ran out' of hot food, lets hope the new private Operator brings some improves to the line.
Sounds like some sort of power issue.
I have been on a CrossCountry train several times when they haven't even been able to organise the cold food trolley!
Hungry and smelling of sh!t - definately a shot in the face of privatisation.
They won't even serve owt North or West of Edinburgh.