(20 Feb 2013, 9:32 pm)busmanT wrote No fares have increased from £1.30 to £1.40 - 5p has been added to some fares.

Morrisons,Tesco et al don't have notices outside the shops telling customers their prices have gone up so why should Go North East tell anyone other than those who travel on the buses?

No, they don't, but this isn't about supermarkets - anyway, when most people go to visit a supermarket, they'd take credit cards and/or more than sufficient money, because it's more expensive (i.e. going for a big shop).

All I'm trying to say is, it wasn't advertised on any of the buses I've used and it would be handy to know, as well as benefit other people who weren't aware, but could easily find out via social media. There are over 50,000 people who've 'liked' the GNE Facebook Page, so it would clearly extend to a much larger target audience than one bus.

I don't know why you have a problem with advertising via social media? It wouldn't be that time-consuming to put up one post regarding fare changes and it would benefit lots of people, (obviously not all 50,000+, but those affected). The Facebook page and website are there for the purpose of informing - and informing passengers of fare changes would therefore meet the purpose of the page/website, so what's wrong with that?