(17 May 2018, 7:12 pm)Jamie M wrote I do think there has been a few too many changes within the past few months. Fair enough if they're merging routes or whatever finding what works and what doesn't work, but I gather any situation is like this if it involves public as the stakeholder. We're in a huge claim culture right now where people complain about everything and anything, so I can see it may start being a little bit more confusing.

If you run public transport as an Autocratic Dictatorship and blissfully ignored said complaints, you may manage to run services to a sensible time and price -- however, it would no longer be called "Go North East", rather "RyanBus bus" or any other 4th class passenger travel model. Seat or buggy as optional extras on fares and buses anybody?


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Nobody needs to have an autocratic dictatorship, least of all a public transport organisation which uses that model.

A network wide annual or bi-annual review of services and changes taking place on scheduled dates is all it takes to ensure passengers needs are met and bus operations meet requirements.
Each sector/area will have review periods, so why not tie it all together with the timetable Adrian suggests?