(22 May 2018, 11:37 am)Andreos1 wrote Couldn't agree more.

I'm a big fan of passenger panels and feel both parties can get a lot out of it, if it is done correctly.
Flawed surveys sent out like that and by the looks of it, missing out a proportion of those likely to be affected, but unable to influence - are a total waste of everyones time.
Whether it be the people who design it, the people answering it, the people making the decisions or the people having to field complaints about a lack of paper timetables.

Was this a recent survey?