(22 Aug 2018, 11:22 am)deanmachine wrote Seen a 2 changing it's destination from "Washington" to "The Galleries" at Penshaw Monument, assume this is the new programme working, think it's a great idea, "The Galleries" being more relavent Penshaw onwards, and "Washington" more relevant whilst in Sunderland itself.

Even with the convoluted nature of the 2 services within Washington and the two bus stations within Washington being quite a distance apart?

I would argue Washington Galleries should be used throughout. Can't get any more clearer than that (I won't mention via points) and it reduces elements of confusion and technology failing.

Those living between Penshaw and The Galleries are likely to be regular passengers on that section of route and probably do so in greater numbers than those prior to Penshaw. 
I would suggest they know where the service terminates by virtue of this. 
Those irregular passengers who don't go to the Galleries or Washington too often or are boarding at a point somewhere on Chester Road or even in Sunderland City centre - could benefit from Galleries being displayed prior to boarding.

The lack of route branding (specific to the route opposed to generic chat noir branding) can't help either.