(01 Feb 2019, 5:00 pm)Swiny1 wrote Feel for yous waiting in this weather but the driver would not make the decision to turn the bus..the decision is made by control (normally) and they have rules to follow before making the decisions I.e impacts on driver break times etc....like I say awful standing around In this cold but sometimes decisions are unavoidable

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Times like this, are ideal opportunities to push out messages and updates. 
Whether it be via the app, sms or something else. 
I've pointed it out on the technology thread previously.