(04 Aug 2019, 10:53 am)Dan wrote Agree - the system has a lot of potential, but as has been identified on this forum many times recently, a number of services allocated buses with an operational system, aren't working at the moment.

If they aren't working, I'm doubtful there's the time to focus on diversions at this moment in time.

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So what are the options?

Invest in more staff and allow them to make changes, updates or fixes. These staff can be contracted on short-term/fixed term contracts if required and technology is allowed to fulfil its potential.

Keep as it is and spread staff so thinly, that customers don't benefit from the technology, which the company has invested time and money in to.