(04 Aug 2019, 11:13 am)Dan wrote OP updated with additional comments.

Not sure how easy it would be to hire staff on a short-term basis to complete a skilled job which may not be particularly easy to pick up? Who, or what, would fund or subsidise the additional costs incurred by the operator?

As I say, where do you draw the line when it comes to diversions? At least Go North East are looking to combat this issue via radio comms from the Service Delivery Centre - not sure what any other operators are doing.

How easy would it be for the London iBus system to be rolled out across every operators' fleet in the UK? What sort of cost implication would there be?

As I say, it's an industry-wide issue, but I don't think there's an industry-wide fix.

Sent from my SM-G960F using Tapatalk

I agree that the issue isn't unique to GNE, but I'm sure GNE would want to lead the way and set a benchmark with regional operators, rather than tag along with them.

However, the example comparing Stockton High St and Testo's is a moot point.

The impact of a closure of Stockton High Street on a customer will be significantly smaller to that of a customer wanting to board or alight at Testo's during a road closure.

An alternative on Stockton High St will inconvenience a customer a few hundred yards and a few minutes. A closure of Testo's means (depending on the direction affected), that nearest alternative could be Heworth or Peterlee, with the obvious implications and inconveniences.

Marketing and fancy liveries are picked up by the operator. Why not this?

I know which one would benefit the customer the most.