(04 Aug 2019, 12:09 pm)Dan wrote Sorry, perhaps I wasn't clear enough. The Service Delivery Centre have had contact to drivers for many years now, that isn't something new.

The intention is that the radio controller would be able to make an announcement on the bus to passengers, in addition to the driver, linking to the audio-visual announcement system on the bus.

Work is underway. Trials are to take place by the end of the year. That is what Go North East are doing to combat the issue we are discussing, that is how they are trying to lead the way... Not an "exercise in pointlessness"!

Sent from my SM-G960F using Tapatalk

Yeah, I know it's not new.

I remember when the first radios were rolled out fleet wide 20plus years back.

In the time since, sometimes the driver shouts back that there's going to be a little diversion, sometimes there isn't (cue typical example of old biddies whispering that the driver must have got lost/must be new/or there's been a crash somewhere and one brave soul venturing to the front to ask what's going on).

I'm pleased to see there will be amendments to that system and hopefully customers will see improvements.

I hope it coincidences with changes to the NSA's, so that in the case of a road closure (planned or otherwise), customers aren't given conflicting pieces of information regarding the next stop.

I haven't been on a Houghton bound 4 since the long-term closure of the A183 westbound at Bournmoor.

I'd have hoped the NSA's would have been amended to reflect that Boundary Houses wasn't the next stop beyond Shiney Row, that an approx 3mile section was being omitted and the next scheduled stopping point is Fatherly Terrace in Chilton Moor.

Ditto, I havent been on a Chester bound 78, which omits a handful of stops between Boundary Houses and Woodstone Village. Again, I'd hope changes were made to the NSA's on that service too.