(04 Aug 2019, 12:21 pm)Andreos1 wrote

Yeah, I know it's not new.

I remember when the first radios were rolled out fleet wide 20plus years back.

In the time since, sometimes the driver shouts back that there's going to be a little diversion, sometimes there isn't (cue typical example of old biddies whispering that the driver must have got lost/must be new/or there's been a crash somewhere and one brave soul venturing to the front to ask what's going on).

I'm pleased to see there will be amendments to that system and hopefully customers will see improvements.

I hope it coincidences with changes to the NSA's, so that in the case of a road closure (planned or otherwise), customers aren't given conflicting pieces of information regarding the next stop.

I haven't been on a Houghton bound 4 since the long-term closure of the A183 westbound at Bournmoor.

I'd have hoped the NSA's would have been amended to reflect that Boundary Houses wasn't the next stop beyond Shiney Row, that an approx 3mile section was being omitted and the next scheduled stopping point is Fatherly Terrace in Chilton Moor.

Ditto, I havent been on a Chester bound 78, which omits a handful of stops between Boundary Houses and Woodstone Village. Again, I'd hope changes were made to the NSA's on that service too.

Again, I go back to my original question. For all of the operators now equipping their buses with Next Stop Announcements, who funds the additional resource required to update the announcements for the short-term closures and/or diversions in place?

Right or wrong; until the systems become less clunky, I don't think you'll ever get the announcements to reflect the correct route all of the time. I'd doubt many, if any at all, operators could resource it currently (I used Lothian as my example previously as they've really upped their game for providing this feature, and are definitely leading the way in the entire industry in my opinion, currently, yet they face the same challenges and seemingly haven't overcome them).

If operators don't have the resource, one option could be to disable the announcements to prevent incorrect information being given to passengers. This isn't ideal either though, is it? I suspect the current situ means that they're right the majority of the time, for the majority of stops, benefiting the majority of passengers.

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