(27 Dec 2019, 3:17 am)streetdeckfan wrote I got mine within a week of the event, have you logged in to the app with the email you gave them at the event?
If they're not on there I would get in touch with customer services as they should have had the spreadsheet with the winners sent over to them. I believe it's all done manually so maybe they just mistyped your email address
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I don't have the app, I don't think it works very well. The 28 day ticket was actually won on my behalf as I didn't attend the event myself, it would be gifted to me afterwards. They don't use GNE as they don't like them. As we don't have the app, does that mean we can't get the prize? Thanks.