(30 Dec 2019, 8:21 pm)OrangeArrow49 wrote I don't have the app, I don't think it works very well. The 28 day ticket was actually won on my behalf as I didn't attend the event myself, it would be gifted to me afterwards. They don't use GNE as they don't like them. As we don't have the app, does that mean we can't get the prize? Thanks.
Yes, the prize is a 28 day ticket on the app. It would probably be worth getting the app, creating an account with the email provided at the event and getting in touch with customer services if the ticket doesn't automatically show up.
I know the app is terrible, but a free ticket is a free ticket!