(31 Dec 2019, 8:57 am)Rob44 wrote Be careful what you wish for..... I lived in north Newcastle in my younger days and used united/northumbria then arriva and i thought their service was bad. I now live in gateshead and have no choice but to use go north east and in my view the service is worse than arriva ever was.Arriva buses would get caught up in the same heavy traffic that delays your gne bus and having lived in deepest arriva territory for many years, I can assure you that their customer service is non-existent.
TBF i think both stagecoach and arriva should dip their toe into GNE "teritory" and get GNE to pull their socks up. Its alright investing in new buses with wifi and charging point but they arn't much use to a passenger if the bus flies passed the bus stop, starts it journey in gateshead when your waiting at eldon square or not turning up at all.
RE: Go North East: Service Suggestions v2