(21 Apr 2020, 9:51 am)JP6004 wrote But to be fair, the route between Shields and Sunderland was practically identical. I didnt see an issue between curtailing 35 at Sunderland and increasing the frequency of the 20

Suppose it depends where people are going to and from. 
Direct links to the hospitals were lost, retail (the big Tesco as an example) too.

It will be OK for some to change buses and potentially pay more for their journey in the form of a day ticket, rather than singles/returns.
Not for others though.