(21 Apr 2020, 10:02 am)Andreos1 wrote Suppose it depends where people are going to and from. 
Direct links to the hospitals were lost, retail (the big Tesco as an example) too.

It will be OK for some to change buses and potentially pay more for their journey in the form of a day ticket, rather than singles/returns.
Not for others though.

Think there was only a handful of journeys a day where people went to hospital from shields to Sunderland section. Sure there was something said in the media at the time. But I think with the new ticketing system, travel patterns etc will provide huge insight which will allow service changes to meet the needs of the majority of people. I think this is why the changes that have been introduced haven't been on such a large scale and tend to be more timetable amendments