(13 Jul 2020, 6:07 pm)Washingtonian wrote I agree. It seems the same with the 23. Seen a handful of people on it in Birtley and parts of Washington, but between Birtley, Eighton Banks and Springwell Village theres hardly a soul on it. Don't understand how routes like this survive when better used routes of the past were scrapped despitre having more passenger numbers!If the amount of people who kicked off on social media actually translated into passenger numbers then it would be packed all day.
I do wonder how inconvenienced these people who complain really are sometimes by bus changes. I would say many probably only use the service on an occasional basis.