(19 Aug 2020, 12:13 pm)streetdeckfan wrote That's the When2Travel thing, the capacity on the tracker should be live.


But don't the drivers have to actually use the counter for it to update? Or does registering a ticket automatically 'add one', then they count them off?

Because going off what MG has said, it should update the tracker on the website live and when it gets close to capacity it should at least change from 'quiet'

Every ticket purchased, scanned or tapped is logged automatically. As people get off, the facility is there to count them off. If they are not counted off, the ticket machine assumes they are still on board. On a decker for example, around 30-35 people the alight button turns amber - thereby warning the driver they are nearing capacity. After around 40, the bar turns red to warn the driver that they are above capacity. The driver is then supposed to manually check to see if there are any free rows of seats in order to confirm that the bus is full and if there is room for anyone else.

The procedure then is to change the destination blind to bus full, send a message or radio supervisors (depending on service frequency) who will then make a decision as to whether another bus need to be sent out, or the next service is close behind with enough room for anyone left.

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