Citaro - you are correct i was thinking more GNE and Arriva. You are comparing to Stagecoach Newcastle.... would you say they both serve the same type/size of area? Plus with the Lothian ticket can you not also use the ( tiny) tram network?

Adrian - i agree with you too. the The appt from GNE has improved.. On several occasions on the old version the bus looked like it was heading to the bus stop but when i arrived and waited ages only to find out from fellow passenger that it hadn't been or it had gone just before I arrived.. Also 90% of bus users can see the real time information. How many have a Smart phone, have the app down loaded and know how to use it? Also in the right place real time information could encourage bus use.