(19 Sep 2020, 3:35 pm)citaro5284 wrote Quality needs to be quantified more than just vehicles thou imo. You could argue that Nexus should be mandating others things in their contracts like contactless payments and real time information when dishing out of their tenders.
My local routes are ran by Arriva Blyth, and their app (until recently) was a god send. Not having to wait at a bus stop wondering if the bus was going to arrive is a thing of the past and how many people now a days carries much money around with them. I do not think I have paid anything in cash for about 3 to 4 month now.
We are in 2020 now, and both the things mentioned should be just standard, unfortunately for passengers of routes operated by GCT, they just dont have it - which is a shame, but this is also where Nexus need to step up to the plate.
Yeah both valid points, it was an open question that tbf I don't know anything about GCT they just seem to get attacked a lot as if they're running around with 15 year old darts etc. I never realised they didn't accept contactless but surely it can't be too hard to impliment they use the same ticketer ticket machines as the big 3 I believe.
I'm Arriva Blyth aswell and totally agree about the app though (it's a bit crap now mind) totally useful when the expresses like to run 10 minutes late at peak times but this is something I'd like to see from NECA / Nexus and is something which they should be doing imo. It would be really nice to have a place when you can check real time buses and also get timetables for all the operators in the North East or at least right now within Tyne and Wear rather than having to get the GNE app, get the Arriva app, does Stagecoach do it at all? not sure etc. Shame they're pretty crap and are too focused on their own Metro which is also crap.