(08 Jan 2014, 7:57 am)andreos1 wrote Tell her to log on and have a word with an agent, rather than a forum member.
I always have a continuous goodybag, so it just debits money from account, like a contract.
Must admit, although quirky, the idea of having Joe sitting in his boxers answering the questions a bit of a downside.
Doubt it would be as cheap otherwise.
After asking on the forum she managed to fo that. Got a reply today after a week or so, and the agent asked her for the receipt details.
Must say I prefer talking to someone face to face when I've got a problem - prefer the instantaneous reply side to it.