(28 May 2021, 5:59 pm)Adrian wrote Oh. Best not cater for wheelchair users then, as they probably won't go.... *sigh*

This is exactly why communication should be clear, so that those who have accessibility requirements can plan in advance. Put yourself in their shoes for a moment and think how you'd feel being turned away, because in the absence of being told otherwise, you still expect an accessible bus to turn up.

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