(09 Jun 2021, 6:30 am)GNE6312 wrote Nexus should have standards for contracts such as:
.Contracts must always operate to the route and must show up except in exceptional circumstances
.buses should be euro 5 or up
.The contract must be operated by the operator it is Contracted for exept in exceptional circumstances (such as if the company is suffering from driver and/or driver shortages they are encouraged to hire a bus and/or driver from another company)
And if operators don't meet thos standard they get stripped of their contracts.
Well you're not likely to get a contract that allows you to optionally turn up for a scheduled service!
In all seriousness though, there's a contract and a specification between Nexus and the operator. Its up to Nexus to ensure that the contract is being fulfilled to specification.