(10 Aug 2021, 10:31 pm)Ambassador wrote I took my first bus ride into the office today in some time (purely out of boredom tbh to pick up my shiny new iPad).This is one thing that bugs me, all this marketing into how good things are supposedly are and features advertised such as Xlines spec for X21, it just sets up disappointment when an OmniDekka turns up, I had 6142 on X21 the other week and it's a bit of a far cry from what's being advertised, perception being made worse still by crawling up the A167 into Sunderland Bridge / Croxdale, mind that said I was in a bad mood as the X10 I was catching from Billingham was 25 mins late and made me miss my connecting X21 at Peterlee (hourly service), nice all these features but getting home an hour late is not exactly going to win over passengers.
21 both ways…two god awful knee legroom less shuddering Omnidekkaa on both trips. There was a slight enthusiast ah well…no god awful next stop announcement glee to my face but paying passenger, Nah, it was dirty (and I mean filthy) uncomfortable and a horrible ride both ways. Flagship route? Hmmm.
It absolutely hasn’t enticed me to use public transport again, I’d honestly rather pay an Uber premium.
This applies to all operators, was just a recent example for me.