(12 Jan 2014, 5:00 pm)idiot wrote Little rant here.

Carphone Warehouse have a bad repuatition. But then again a lot of mobile phone retailers do. I thought I couldn't go wrong with buyign a sim only phone from them.

I was a proud owner of a Samsung S3. Great I thought. Except last night I put it on charge and it wasn't charging - or was getting so little charge whilst I was using it the battery died.

I google'd the problem and they suggested an app from Play Store for 50p to see how much charge its getting. The report said full. This was with 3 different USB cables, two different plugs (one combination was the original) and no success - but same readings.

So I decided to look at the charger port and can't see anything. So look at end of USB cables and on the original USB cable supplied with the phone one of the gold connectors has snapped off. I ring Carphone Warehouse and they said it more than likely won't be covered by the warranty and that I will have to pay for a repair. Even though after a quick google on various android forums it states that the S3 is a fantastic phone but as usual the USB cables are rubbish.

I will update tomorrow what they say but if I do have to pay for repair is not worth going to a small local retailer to get it repaired? I can't afford not to have my phone (my office landline is on constant divert to my mobile) and Carphone Warehouse can take up to two weeks for the repair! Before I go tomorrow has anyone had experience of any of the small independent retailers like the one on Sea Rd, Sunderland?