(05 Sep 2021, 9:08 pm)GNE6312 wrote I don't know why people complain about things when GNE do them but when arriva do the same thing noone says a thing. Example Sunday allocations just because the 61 & 2/A are interworking people were complain even though its no big deal yet the arriva 6 interworks with the 22/24 on a Sunday yet noone makes a fuss about that. Or people complaining about a lack of timetables yet arriva have no timetables or stagecoach have a lack of timetables.
Differences in expectations. I'm not saying it's right, but given that GNE are far more shouty about the things they're doing well (of which there are a lot) it's far more evident when those things aren't happening/not to the standard expected. I haven't seen anything in the way of a push from either Arriva (bar the X93) or Stagecoach to get folk back on the buses, they both seem to just be assuming folk will come back - which to be honest is likely the case for both of them in various parts of their operations.
To put it into a bit of perspective, I had a day out on Transdev Blazefield last week. Given all the hype surrounding the operation from themselves, their MD, and enthusiasts, my expectations were high. Had I stopped after the first two buses of the day they would have been met, but the more I went around their network, the more questions I asked. Now I don't think it's quite at that level with GNE, for example investment seems to trickle down far better and Sunday services (AFAIK) aren't as laughable on secondary routes, but when the sky high expectations aren't met then there will always be more room for criticism. When comparing that with Arriva, as folk like to do on here, I don't think I'm being harsh when I say expectations are substantially lower - so there's a lower drop if the bus doesn't have what is promised, for example.