(05 Sep 2021, 9:46 pm)Dan wrote Yes, everything is reported for transparency. Today has been quite unusual - both for the company and in terms of what the wider industry is going through.Not helped by the state of their fleet. Twice in as many weeks I've seen one of their E200s conked out and it's not like I leave the house every day.
I recently heard there was one day fairly recently where 26% of Arriva Darlington’s mileage was lost due to no driver being available (far greater than your example of 90 journeys across the whole of Go North East today) - but you’d not know, as it wasn’t posted on social media.
The whole industry is going through incredibly tough times at the moment (as are many other sectors, but public transport gives the impression of being worse - a driver shortage results in journeys being cancelled, whereas a shortage of staff in a fast food restaurant or bakery for example just means there is longer waiting times for your food).
I’d say all three operators in our region should probably be considering reducing service levels so at least then the journeys cancelled are planned - alas, Arriva Durham’s situation is set to get a lot worse with Go North East and JH Coaches no longer operating services 6, 7 and 64 on their behalf.
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RE: Reversing the decline in passenger numbers