(07 Sep 2021, 7:18 pm)Andreos1 wrote Assuming the passengers use social media, then yes, I would agree.
If not, then not at all.
The 'transparency' for those people without social media won't have a clue and there's absolutely no transparency as far as they're concerned.
Totally agree.
I don't know about you, but even as a Twitter addict when I'm standing at a bus stop and the bus is late, the first thing I do isn't go to Twitter and search GNE's recent Tweets to see if they happened to have mentioned the service I'm waiting for, it's check the app, because I probably already had it open to either check the times or have my ticket.
Unfortunately, for those without a smartphone there's very little that GNE can do. I don't know how the backend works, but they could potentially try and get DCC and Nexus to update the displays at bus stations with live info (I doubt that would be possible).
I do like the idea of the E-ink displays they're trialling, but like everything else in the industry, those companies rolling it out are no doubt charing way over the odds for what is a very simple product, so I can't personally see it being rolled out to all bus stops, or even those in 'key' areas to be honest.