(08 Sep 2021, 11:57 am)Dan wrote Not defending it at all, but at least they're putting something out (even if it's often too late, but that's just down to the tech being used as Ambassador said, and not in all the modes that it perhaps ought to be, because the infrastructure in the North East needs vast investment).
Everyone is very quick to criticise Go North East here, but other operators are doing absolutely nothing (given this is a universal issue in the bus industry at the moment, across the whole country), and nothing at all is said about them...
Didn't ANE put out lists of services dropped each day during their driver shortage? I'd think that would be a far better way of doing it as then folk have hours to plan around it, rather than a handful of minutes, and can always be updated if runs can be covered. Ultimately companies generally know if a driver isn't coming in well in advance with the self isolation cases, so it shouldn't take them by surprise when a service doesn't run.