(22 Sep 2021, 1:33 pm)Ambassador wrote But still one of your Customers (if you are a driver and if you are, I'd have you out the door as it's an appalling attitude to have towards a Customer)

And let's not pretend bus driving, depsite the challenges, is anything more than an entry level low skilled profession which probably pays less than cold call sales companies and entry level retail (who do work outside the current limited operating hours)

This mentality of Monday to Friday in the industry along with rigid service patterns is exactly why the industry is on its arse. It's filled with archaic attitudes and any forward thinking has the life sucked out of it by a minority of souless drivers who don't give a toss about the people who pay their wages (the company and its passengers)

Pleased to say he's not one of my customers, if he really uses our services and appalling attitude towards a customer, more like calling him out for what he is, a simple keyboard warrior with a grudge.

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(22 Sep 2021, 2:38 pm)streetdeckfan wrote I'm in the data analysis side of market research.

So you are someone who rings up asking if you have 5 mins to spare to answer a few questions?

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(22 Sep 2021, 2:57 pm)streetdeckfan wrote How nice of you to cut out the context from your quote to fit your agenda.

At the end of the day, it works both ways. If they don't want to work the services that passengers want (or need), then they're going to be out of a job altogether.

It's the job of the operator to make sure drivers and passengers are kept happy.

Plus, you have to remember that people have no legal right to bank holidays or Sundays off work. In fact, a lot of companies now have it in their contracts that staff are expected to work Sundays and bank holidays.

As I said before, people still need to get to work, for a lot of people they're just a normal day, except from the fact that they can't get anywhere using public transport!

Later buses and 24 hour services recently introduced, drivers more than happy to do them for no extra in the pay packet. You really are not helping your cause. Did you apply to work for gne and get knocked back, hence the pure hatred towards drivers?

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(22 Sep 2021, 1:33 pm)Ambassador wrote This mentality of Monday to Friday in the industry along with rigid service patterns is exactly why the industry is on its arse. It's filled with archaic attitudes and any forward thinking has the life sucked out of it by a minority of souless drivers who don't give a toss about the people who pay their wages (the company and its passengers)

As said above, more late night services, 24 hour buses, do amazon give an enhanced rate for night shift working?, yes they do but drivers don't and simply get on with the job. The industry isn't on its arse, but it would be if we were left in yours and keyboard warriors hands.