(12 Oct 2021, 10:18 am)Train8261 wrote I'm saying there's people out there still complaining about it even when there given days notice. The fact is the public don't understand how bad its hit business. How many complaining did you see to Arriva when they were hit with driver shortages. Go North East are at least telling people there's gonna be service cancellations. Is any other services doing this. (Possibly not thay I've seen) yet go North East are hit with complain left right and centre.

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I mean Go North East this year alone have been hit by the media a ton of times. (Pay to drivers, Cancel of service, Service changes) you name it

There was at least one entire thread dedicated to Arriva's issues last year when they were hit particularly badly, but don't let that get in the way of your obsession of putting down other operators every time GNE have any criticism aimed towards them. 

I didn't realise there was a quota of how many times an operator can appear in the press... I also like how you've completely skipped over all the positive coverage they've had. 

Just on your point on criticism about service changes - we've seen how it works directly with another operator (I won't mention them by name as I don't think you can cope with them having anything positive said about them) who have recently held their hands up and admitted to messing up a route and have acted to revert back to pre-Covid service in response to criticism.