(14 Oct 2021, 11:22 pm)Keeiajs wrote I thought it was 7-9, I agree it should be brought back. Or put one more in the control room, especially with so many breakdowns.

Presumably comes down to the cost pressures the company and industry is facing with full operating costs and reduced revenue.  That said, I can't imagine these staff are on mega bucks and you'd think the marginal gains from offering customer service at this time would be much greater from that gained from repainting and rebranding services.