(23 Oct 2021, 2:16 pm)big mac wrote I didn't realise taxis now accepted Go North East bus tickets.

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Perhaps they should. Elsewhere in public transport, LNER will straightaway book me a taxi if I miss the last bus home because of disruption - I don't have to flag one down and hope I have enough money to pay for a taxi on the night.

Why can't GNE have someone in control manning the Customer Services number who can book and pay for taxis on the customers' behalf...?