(29 Dec 2021, 3:14 pm)streetdeckfan wrote The X21 extension seems to be getting busier and busier every time I see it, with most people actually paying, with the Arriva 6 most of the people I add getting on are using their ENCTS pass.

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In a similar vein to the 21/49, I would like to think that a future development opportunity could be to run a bus every 10 mins combined between the 6 and X21 (each every 20). This would offer a much more attractive customer proposition than a 6 every 12(?) mins and X21 every 30.

Based on your anedoctal experiences, it's likely fare-paying passengers are choosing to use the X21 because it's cheaper, and ENCTS users are using the 6 because it's the first bus that turns up and the one they're more accustomed to using.

Go North East ran services 308 and X10 to Blyth on Boxing Day, and I have heard a number of comments about how passengers tried to buy the £4 North Tyne day ticket (valid on GNE's 309) and were taken aback when they were told it costs £8.50 on Arriva's service.