(15 Jan 2022, 5:44 pm)OrangeArrow49 wrote I'll tell you what's utterly ridiculous, is expecting someone to continue to be depressed and borderline suicidal with anxiety, stress and feeling useless because a piece of crap bus doesn't turn up or turns up late every day so I lose volunteering opportunities and employment. Do you think its good to feel stressed and worthless and powerless? Relying on the same crap services for years knowing they will just keep letting you down? Just do nothing about it and suffer until you die of stress or suicide? You have no idea what you are talking about. Took years to make the difficult and brave choice to move on and try something different and I only wish I'd done it sooner. Complaints are resolved, then it goes back to how it was. Same old shit over and over again. Get some context you small minded idiot and then you can tell me about what I should and shouldn't be doing! Maybe if you'd been through as much shit as I have you might want a different bus too! Unfortunately I can't use a shit bus that's in Gosforth when I'm waiting in Blakelaw to get to the Metrocentre after my shift has started!
I live on an Arriva Durham dominated corridor, so I could probably write a book about an unreliable and poor service over the last 8 years. Sadly that is who the principal operator is, and best will in the world, I've got no control over it.
I don't think its good feeling stressed out about public transport, and clearly transport operators have a lot to do in improving public confidence up to a level where that people *want* to use buses, but having a personal policy of completely avoiding one operator and expecting another to run services instead, isn't the answer. You need a reality check if you think that's going to happen. I don't like the fact that TPE are the only operator running between Newcastle and Manchester directly, but I don't expect an open access operator to take pity on me and run the route in competition.
If you think there's a chance a bus might not turn up or might run late, then plan your route to get you somewhere earlier than you need to be. It's your responsibility to get to somewhere on time, and in purchasing a ticket with any operator, you're accepting that it's not their responsibility.