(06 Feb 2022, 1:42 pm)Adrian wrote I don't understand why the choice offered has to be the least worst option though. Surely that is a factor in deterring people from using (or even trying) public transport?

Perhaps we need to do more to ensure that buses do turn up and they are well presented? There's still too much of an 'any bus is better than no bus' attitude in the industry, but that doesn't mean we should accept poor standards and the perception that public transport is filthy & germ-ridden.

in a ideal world that would be great. But surely if you asked a 100 people to name the most important thing to make you travel by bus surely that it turns  up would be up there as the top answer. I cant believe " a table to use my laptop" or " a bus in a unique color for that route " would be up there. Look at orange arrow... he's lost jobs due to buses not arriving and being late. i would think they would have been happy with any bus that turned up on time to get him to work?

Imagine if you are using public transport for a change and the bus doesn't turn up that's going to put you off. But if the bus turns up, but it's a bit old  and a couple of charging points which tbf they probably didn't know were there and a couple of seat where the tape hasn't been fully removed, would that put THEM off using the bus?

If it was a choice between arriving and being well presented surely turning up has to be the choice? And we keep getting told in the current climate ALL bus companies are suffering so maybe ARRIVA see getting the bus to turn up as the priority where as other see panting them in different colors as theirs?