(20 Mar 2022, 11:24 am)Stanleyone wrote As a now ex-employee of GNE, its no surprise there's buses missing. Yes there has been a massive influx of new drivers, 10 of which started in the week prior to my departure. Some of these drivers found themselves on the big bus work within a week of starting, in my opinion they need to bed in on minibus or low cost work before transitioning on to the busy services. More pressure and stress makes the job harder, couple with that these drivers are still on bottom rate for at least 2 years. Staff sickness / Turnover at Consett where I worked was unbelievable, but when those who have every weekend off and wont pitch in to help its not surprising that moral is at rock bottom.
It seems to me GNE are still losing drivers as fast as they can train new ones, with quite a few people I knew at GNE leaving in just the last few months.
In fact, I don't think I know any GNE drivers any more (which tbh is a relief because there's nothing more awkward for me than getting on a bus and knowing the driver!)
I don't even think I know anyone in customer services anymore. Although, from my experiences with customer services (at least with the live chat), there only seems to be two people working there now!