(04 Aug 2022, 8:02 am)Ambassador wrote We'll soon discover if the MD is the main problem (and no doubt he's a part of it) or the existing Team in place who just don't seem to have the skills to innovate and adapt to change aside panicked cuts and stubborness over adapting to timetables.

Drivers and Engineering aside, I don't have confidence there's the talent there (or at least talent that is being allowed to have an input) 

I've said it before and will say it again.
It's a culture. A culture that stinks. But I don't think it's unique to one particular operator. Although there may be some operators worse than others.
There's undoubablty a 'we know better than thou' attitude that we see demonstrated on here, on other social media platforms, in industry back patting exercises, trade magazines etc. Its the typical 'I've worked in the industry for x number of years. Have you? What would you know?' type of behaviours. 

The thing is. They don't and it's demonstrated time after time. 
We see failure after failure from these people who know best. The same people who guffaw at ideas, suggestions or opinions from people who don't work in the industry.
This forum (and members of it) has been the talk of the Ivory Towers and they look down on us.
Imagine what they think of the public? The people who contribute to their salaries...

I appreciate that not every idea in every industry will work.
That's just common sense. This isn't about saying they must come up with fail safe ideas every time. It's impossible.
However, there's a clear difference between the trial and error strategies of other industries and doing the same old, whilst ignoring valid (sometimes, not always) comments, ideas or suggestions from enthusiasts, passengers and those with local knowledge.