(02 Sep 2022, 9:38 pm)Dan wrote Hear, hear!
The only way higher management can tackle unwillingness to work overtime is to ensure that the company is fully staffed to ensure there is no overtime available.
Clearly that also needs holidays and sickness to be at the budgeted level, and if that’s a lot higher, then they actually need to be over-staffed - so we actually come back to recruitment/retention being the number one thing to address.
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It’s not the only way though is it?
Growing a strong co-operative culture, positive working environment. Empowering staff, making them feel valued. Favourable pay & terms.
Similar to what’s needed to to attract and retain new staff I suppose.
(02 Sep 2022, 9:56 pm)Andreos1 wrote It's because of management that the overtime issue exists.
It's because of management that attrition is so high.
It's because of management that hundreds of thousands of pounds has been spent on recruitment and driver training.
To say that management can't do anything about the overtime issue. Well, they can. They could have done. They didn't.
Agree. Culture is a long game. Also vastly cheaper to invest in retaining staff than attracting new ones.