(02 Sep 2022, 9:21 pm)Ambassador wrote and why might they be there Dan?
Because of a management decision that damages their loyalty, clearly damages your ability to serve your passengers. There’s clearly an us vs them mentality and a total lack of engagement, do GNE have an internal comms team? A colleague experience manager? All things post pandemic that are more important than ever
I wonder how many non-bus enthusiasts are in GNEs leadership? Experience in other industries can be invaluable. I’m not advocating employing a hairdresser as head of engineering but having an outside, relevant perspective can introduce better ways of working, in my experience.